hv77 Terms and Conditions
Please read these terms carefully before using the hv77 platform — you will get a full understanding of your rights and responsibilities.
1. General Information and Applicability
This document forms a legally binding agreement between hv77 and each player who uses the service.
Nature of the Agreement
By starting to use the hv77 website or application, you are considered to have agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using hv77's services.
These terms may be updated from time to time. Any changes will be published on the website and will be considered effective from the date of publication. It is your own responsibility to visit this page regularly to stay informed.
Eligibility Requirements
To open an account and use services on hv77, you must meet the following conditions:
- You must be at least 21 years of age.
- You must open an account in your own identity — not on behalf of someone else or with false information.
- Each person may open only one account.
- You are solely responsible for complying with applicable laws regarding online gaming in the area from which you are playing.
2. Account Registration and Management
Keeping your hv77 account secure is your own responsibility.
Registration Process
The information you provide when registering with hv77 must be completely accurate, truthful, and up to date. If incorrect information is provided, hv77 reserves the right to suspend or close the account at any time. You may be asked to provide documents for identity verification if required.
Password and Security
You are responsible for keeping your account login details completely confidential. You will be held responsible for any activity carried out from your account. If you notice unauthorized access or suspicious activity, notify the hv77 support team immediately.
- Use a strong password containing letters, numbers, and special characters.
- Do not share your login details with anyone.
- If you log in on a public device, log out at the end of the session.
Closing an Account
You can request to close your account at any time by contacting hv77 support. Before closing your account, make sure your balance has been settled. hv77 also reserves the right to close an account in the event of a terms violation.
3. Deposit and Withdrawal Policy
Transactions on hv77 are processed through local mobile banking methods.
Deposit Terms
You can use bKash, Nagad, Rocket, or Upay to deposit funds into hv77. The minimum deposit amount for each method is ৳200. Deposited funds are generally added to the account instantly.
- The account used for depositing and the hv77 account must be in the same person's name.
- Deposits through a third party are not accepted.
- If a transaction is delayed due to a technical issue, please contact support.
Withdrawal Terms
Withdrawal requests are generally processed within 1 hour. The minimum withdrawal amount is ৳1,000. Withdrawals can only be made through the same method used for the deposit — that is, bKash, Nagad, Rocket, or Upay.
- Identity verification must be completed before making a withdrawal.
- Wagering requirements must be met before withdrawing winnings from bonuses.
- In the case of suspicious transactions, hv77 may temporarily hold a withdrawal.
4. Bonuses and Promotional Offers
The full terms and conditions for hv77's welcome bonus and other offers are described below.
Welcome Bonus
hv77 offers new players a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will give you a ৳1,000 bonus and you can start playing with a total of ৳2,000. Depositing ৳32,000 or more will give you the maximum ৳15,000 bonus and a total of ৳47,000.
General Bonus Rules
- Each bonus has its own applicable terms and conditions — read them carefully when receiving an offer.
- Claiming bonuses by opening multiple accounts from the same device, IP address, or household is strictly prohibited.
- If bonus abuse is found, the bonus and related winnings will be cancelled.
- hv77 reserves the right to change, suspend, or cancel any promotional offer.
- Certain games or bet types may be excluded from bonus wagering.
5. Fair Play and Prohibited Conduct
hv77 is committed to maintaining a fair and transparent environment.
Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure:
- Attempting to gain winnings through fraudulent or deceptive means.
- Using bots, automated software, or artificial intelligence to place bets.
- Colluding with other players to dishonestly determine outcomes.
- Claiming bonuses multiple times through multiple accounts.
- Exploiting system errors or technical vulnerabilities.
- Using the platform for money laundering or illegal transactions.
Technical Errors
Any winnings or bonuses obtained as a result of a technical error, incorrect display, or system failure will not be considered valid. hv77 reserves the right to make corrections and void affected bets in such cases.
6. VIP Program and Cashback
Terms and conditions for participation in hv77's five-tier VIP program.
VIP Tiers
By playing regularly on hv77, you can advance to higher VIP tiers and enjoy weekly cashback:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.3% weekly cashback
- Gold — up to 0.5% weekly cashback
- Platinum — up to 0.6% weekly cashback
- Diamond — up to 0.8% weekly cashback
VIP tier advancement is determined based on your overall activity and participation. hv77 reserves the right to modify the terms of the VIP program.
Cashback Process
Weekly cashback is generally calculated and added to your account every Monday. The cashback amount depends on your VIP tier and your activity during the relevant week. Cashback is given as cash; separate wagering requirements may or may not apply — contact support for specific terms.
7. Limitation of Liability
Important provisions regarding liability when using the hv77 platform.
Nature of the Service
hv77 is an entertainment-based online gaming platform. There is a risk of losing money in gaming — only invest money you can afford to lose. hv77 will not be liable for any loss arising from the following:
- Issues caused by internet connection disruptions.
- Delays or failures in third-party payment services.
- Game cancellations due to unexpected technical disruptions.
- Losses caused by issues with your device or network.
- Losses resulting from user negligence or breach of terms.
Service Interruptions and Maintenance
hv77 may temporarily suspend services for maintenance or upgrades. During this time, any ongoing bets will be safely preserved or settled according to applicable rules. Advance notice will be given where possible.
8. Intellectual Property and Copyright
All content on the hv77 platform is protected.
Ownership
All logos, designs, text, graphics, software, and other content published on the hv77 website are owned by hv77 or its suppliers and are protected by copyright. Copying, distributing, or commercially using these materials without the express written permission of hv77 is strictly prohibited.
User Permissions
You are granted a limited, non-transferable permission to use the hv77 platform for personal and non-commercial purposes. Republishing, selling, or redistributing any content is not permitted. Content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, or PG Soft remains the property of their respective owners.
9. Privacy and Data Protection
Your personal information is secure with us.
Data Collection and Use
hv77 collects information related to your registration, transactions, and gaming activity. This information is used for identity verification, service improvement, and ensuring security. For more details, please read our Privacy Policy page.
hv77 uses SSL encryption and other modern security measures to keep your information safe. Your information is not sold to any third party.
10. Changes to Terms and Termination of Agreement
Stay informed about updated terms and conditions.
Right to Make Changes
hv77 reserves the right to change these terms and conditions at any time. A notice will be posted on the website for significant changes. Continuing to use the platform after a change is made will be considered acceptance of those updated terms.
Termination of Agreement
The agreement between hv77 and you may be terminated in the following circumstances:
- If you voluntarily close your account.
- If hv77 closes the account due to a serious breach of these terms.
- If the service is shut down for regulatory or legal reasons.
Even after termination of the agreement, clauses relating to liability, intellectual property, and dispute resolution will remain in effect.
11. Contact and Dispute Resolution
If you have any questions about these terms, please contact us.
Support Contact
For any questions or complaints regarding these terms and conditions, please contact our support team. hv77's support team is available 24 hours a day, 7 days a week in both Bengali and English.
- Live Chat: Instant assistance via the website
- Email: [email protected]
Dispute Resolution
If any dispute arises between hv77 and a user, an attempt will first be made to resolve it through discussion. After a complaint is submitted to the support team, a resolution will be attempted within a reasonable time. Disputes may also be settled through mediation with the consent of both parties.
21+ For those aged 21 and above only. Play responsibly.